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A history of Cover Oregon's failure

PORTLAND, Ore. – In a brief interview with KATU in early January, Gov. John Kitzhaber made an incredible claim about the failed launch of Cover Oregon’s website. “In late October was when I first learned about the problems,” Kitzhaber said.

The claim was incredible because the website had already missed its Oct. 1 launch date. Kitzhaber was, in effect, saying he didn’t know there were problems until weeks after one of the most important projects under his watch had already failed.

It was incredible because mountains of reports from the state’s quality-assurance contractor had been raising glaring red flags for almost two years.

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